Provider incident title: “Video Generation Delays”
Started
Thursday, April 23, 2026
06:53 PM UTC
Duration
18h 48m
total
Resolved
01:41 PM UTC
Apr 24, 2026
We're currently aware of issues impacting video generation, resulting in longer than normal generation times and videos to fail during generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
The incident is now stable, and video generation times are improving and gradually returning to normal. We’re continuing to monitor the situation.
This incident has now been resolved.
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This incident was sourced from Synthesia's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 18h 48m.
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