HeyGen Degraded Performance - August 17, 2026

Provider incident title: “Degraded Service”

Share on X

Started

Monday, August 17, 2026

03:26 PM UTC

Duration

49m

total

Resolved

04:15 PM UTC

Aug 17, 2026

Severity: Degraded Performance|Affected: HeyGen|Duration: 49m

Incident Timeline

04:15 PM UTC—Resolved

Status: Identified Several services across HeyGen + LiveAvatar are degraded. Affected components https://app.heygen.com (Degraded performance) https://api.heygen.com (Degraded performance) https://api.liveavatar.com (Degraded performance) https://app.liveavatar.com (Degraded performance) https://www.liveavatar.com (Degraded performance)

Get alerted next time

Install Tickerr MCP — your agent auto-reports & routes around outages

When HeyGen goes down again, your agent reports anonymously and instantly gets a fallback recommendation from the swarm.

$claude mcp add tickerr --transport http --url https://tickerr.ai/mcp

Install free →

HeyGen is back online

View current status and uptime history

HeyGen status →

About This Report

HeyGen 30-day uptime: 100% based on Tickerr's independent monitoring checks.

This incident was sourced from HeyGen's official status RSS feed. Tickerr polls RSS feeds every 10 minutes and merges updates from the same outage into a single incident timeline.

This incident lasted 49m.

Tickerr monitors 90+ AI tools independently. View live HeyGen status or all AI tool status.