Is HeyGen down right now?
HTTP endpoint monitoring - checked every 5 minutes · How we classify outages
HeyGen is currently operational - 391ms HTTP response. Last checked . 90-day uptime: 99.9%.
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90-day uptime
99.9%
10 incidents (90d)
Response now
391ms
HTTP p50 (7d)
558ms
median ping response
HTTP p95 (7d)
1387ms
tail ping response
Response time (7 days)
p50 558ms·p95 1387msⓘ HTTP response times from Tickerr's monitoring server to HeyGen's status or homepage endpoint - not API inference latency or time-to-first-token (TTFT). For API benchmark data, see third-party sources like Artificial Analysis.
90-day uptime
Incident history
Status: Investigating Services are experiencing outages. Investigating the root cause. Affected components https://app.heygen.com (Full outage) https://api.heygen.com (Full outage) https://api.liveava…
Status: Identified Due to a lack in GPUs available - we're seeing an increase in outages and a degradation in performance. Affected components https://www.liveavatar.com (Degraded performance) https:/…
Status: Investigating We have identified an issue resulting in degraded performance for the web application and API service. Affected components https://app.heygen.com (Degraded performance) https://a…
Status: Resolved This issue has been resolved. We saw elevated errors on the web app and api service between 11:45pm PT / 60:45 UTC and 12:10am PT / 07:10 UTC. Affected components https://app.heygen.c…
Status: Identified We're observed elevated error rates across APP and API. All sessions appear to be affected. We've identified issue and rolling out a fix. Affected components https://api.liveavatar.…
Status: Resolved https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f
Status: Monitoring We identified an issue with our apis and deployed a fix. We are continuing to monitor. Affected components https://api.heygen.com (Degraded performance)
Status: Investigating We have identified an issue that cause the HeyGen platform to be not operational Affected components https://app.heygen.com (Full outage) https://api.heygen.com (Full outage) htt…
Status: Investigating We have identified an issue where the creation of videos aren't getting processed.
Related pages
About HeyGen status
HeyGen is an AI video generation platform that creates talking-avatar videos. When HeyGen is down, video rendering and avatar creation fail. HeyGen outages typically affect the rendering queue first - jobs submitted before an outage may still process when service recovers.
You can also check the official HeyGen status page.