Is HeyGen down right now?
HeyGen is currently operational — responding in 288ms. Last checked . 90-day uptime: 100%.
90-day uptime
100%
Incidents (90d)
8
Response now
288ms
Avg response (7d)
298ms
Response time (7 days)
7-day avg 298ms30-day uptime
90-day uptime
100%Incident history
Database issues
Status: Resolved Incident is now resolved. Error rates and general system health are back to normal ranges. We will follow up with a root cause analysis once investigation is complete. Affected compon…
Site is slow
Status: Resolved incident is resolved Affected components https://api.heygen.com (Operational) https://app.heygen.com (Operational)
API Product service hinderince
Status: Resolved The issue has been resolved Affected components https://api.heygen.com (Operational)
Voice cache degradation
Status: Resolved We have identified the problem and put in a correction. Service should be behaving as usual. The cache was in a bad state and some speech audio generations would have been corrupted. …
Video Agent Service Degraded
Status: Resolved The issue has been resolved. All services are operating normally.
Avatar iv backlog is high
Status: Resolved This issue has been resolved. Avatar IV jobs will be resume normal processing. Affected components https://www.heygen.com (Operational)
Video Generation Degraded
Status: Resolved This issue was resolved. Affected components https://app.heygen.com (Operational) https://api.heygen.com (Operational)
Multiple Service Outage
Status: Resolved We experienced a brief service interruption between 3:45 - 4:15 PST due to a scheduled database update. All systems are now fully operational and healthy. We apologize for any inconve…
Related pages
About HeyGen status
HeyGen is an AI video generation platform that creates talking-avatar videos. When HeyGen is down, video rendering and avatar creation fail. HeyGen outages typically affect the rendering queue first — jobs submitted before an outage may still process when service recovers.
You can also check the official HeyGen status page.
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