Is HeyGen down right now?
HTTP endpoint monitoring - checked every 5 minutes · How we classify outages
HeyGen is currently operational - 242ms HTTP response. Last checked . 90-day uptime: 99.9%.
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90-day uptime
99.9%
8 incidents (90d)
Response now
242ms
HTTP p50 (7d)
488ms
median ping response
HTTP p95 (7d)
1254ms
tail ping response
Response time (7 days)
p50 488ms·p95 1254msⓘ HTTP response times from Tickerr's monitoring server to HeyGen's status or homepage endpoint - not API inference latency or time-to-first-token (TTFT). For API benchmark data, see third-party sources like Artificial Analysis.
90-day uptime
Incident history
Status: Identified We're observed elevated error rates across APP and API. All sessions appear to be affected. We've identified issue and rolling out a fix. Affected components https://api.liveavatar.…
Status: Resolved https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f
Status: Monitoring We identified an issue with our apis and deployed a fix. We are continuing to monitor. Affected components https://api.heygen.com (Degraded performance)
Status: Investigating We have identified an issue that cause the HeyGen platform to be not operational Affected components https://app.heygen.com (Full outage) https://api.heygen.com (Full outage) htt…
Status: Investigating We have identified an issue where the creation of videos aren't getting processed.
Database issues
Status: Resolved Incident is now resolved. Error rates and general system health are back to normal ranges. We will follow up with a root cause analysis once investigation is complete. Affected compon…
Site is slow
Status: Resolved incident is resolved Affected components https://api.heygen.com (Operational) https://app.heygen.com (Operational)
Related pages
About HeyGen status
HeyGen is an AI video generation platform that creates talking-avatar videos. When HeyGen is down, video rendering and avatar creation fail. HeyGen outages typically affect the rendering queue first - jobs submitted before an outage may still process when service recovers.
You can also check the official HeyGen status page.