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Partial OutageOngoingOfficial report

HeyGen Partial Outage - October 10, 2026

Provider incident title: “incident fixed and monitoring”

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Started

Saturday, October 10, 2026

12:37 AM UTC

Duration

13h 0m

still ongoing

Severity: Partial Outage|Affected: HeyGen|Duration: 13h 0m (ongoing)

Incident Timeline

12:37 AM UTC—Investigating

Status: Monitoring Around 4,000 signed-in users received this error, 2,000 of which are not able to sign in at the end of the session. 800 of those 2,000 are returning users, and 1,200 of them are new users.

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HeyGen is currently experiencing issues

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About This Report

HeyGen 30-day uptime: 100% based on Tickerr's independent monitoring checks.

This incident was sourced from HeyGen's official status RSS feed. Tickerr polls RSS feeds every 10 minutes and merges updates from the same outage into a single incident timeline.

Tickerr monitors 90+ AI tools independently. View live HeyGen status or all AI tool status.

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View all HeyGen incident history →

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