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Partial OutageResolvedOfficial report

HeyGen Partial Outage - August 20, 2026

Provider incident title: “Increase load on our DB causing service degradation”

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Started

Thursday, August 20, 2026

04:14 AM UTC

Duration

1h 30m

total

Resolved

05:45 AM UTC

Aug 20, 2026

Severity: Partial Outage|Affected: HeyGen|Duration: 1h 30m

Incident Timeline

05:45 AM UTC—Resolved

Status: Investigating Team is investigating the cause expect slow downs on services.

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About This Report

HeyGen 30-day uptime: 100% based on Tickerr's independent monitoring checks.

This incident was sourced from HeyGen's official status RSS feed. Tickerr polls RSS feeds every 10 minutes and merges updates from the same outage into a single incident timeline.

This incident lasted 1h 30m.

Tickerr monitors 90+ AI tools independently. View live HeyGen status or all AI tool status.

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