Provider incident title: “Help Center Chat Support Degraded”
Started
Friday, October 23, 2026
09:30 PM UTC
Duration
16m
still ongoing
We’re currently experiencing degraded performance with the Help Center chat support experience. While we work to resolve the issue, we recommend contacting our Support team via email at [support@openai.com](mailto:support@openai.com "support@openai.com") for assistance. We apologize for the inconvenience and will provide updates as they become available.
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This incident was sourced from DALL-E's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
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These incidents from the same provider started around the same time - likely the same underlying issue.
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