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Major OutageResolvedOfficial report

DALL-E Major Outage - October 21, 2026

Provider incident title: “Authentication errors for some users”

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Started

Wednesday, October 21, 2026

10:36 PM UTC

Duration

Duration unavailable

total

Resolved

05:35 PM UTC

Oct 20, 2026

Severity: Major Outage|Affected: DALL-E|Duration: Duration unavailable

Incident Timeline2 updates · oldest first

10:36 PM UTC—Investigating

Some API users near Illinois experienced authentication errors.

10:36 PM UTC—Resolved

On October 20, from 9:35 to 10:35 a.m. PDT, some API users near Illinois experienced authentication errors. We rolled back a configuration change, and service was restored.

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About This Report

DALL-E 30-day uptime: 98.8% based on Tickerr's independent monitoring checks.

This incident was sourced from DALL-E's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.

This incident lasted Duration unavailable.

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