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Degraded PerformanceResolvedOfficial report

Watch page and Share player failing to display for Interactive videos

Started

Thursday, April 2, 2026

02:35 PM UTC

Duration

18m

total

Resolved

02:53 PM UTC

Apr 2, 2026

Incident Timeline2 updates · newest first

Resolved02:53 PM UTC · Apr 2, 2026

This incident has been resolved.

Investigating02:35 PM UTC · Apr 2, 2026

We're currently experiencing an issue where the Watch page and Share player are failing to display for Interactive videos. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have more information.

Synthesia is back online

View current status and uptime history

Synthesia status →

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View all Synthesia incident history →