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Degraded PerformanceResolvedOfficial report

Video Generation Delays

Started

Wednesday, March 18, 2026

03:41 PM UTC

Duration

19h 52m

total

Resolved

11:34 AM UTC

Mar 19, 2026

Incident Timeline6 updates · newest first

Resolved11:34 AM UTC · Mar 19, 2026

This incident has been resolved.

Monitoring10:53 AM UTC · Mar 19, 2026

A fix has been implemented. Video generation has been restored to normal, and we're monitoring the results.

Identified09:33 AM UTC · Mar 19, 2026

We're experiencing further delays with video generation. Our Engineering teams have identified the issue, and we're working to restore generation times to normal. We'll provide additional updates as information becomes available.

Monitoring11:46 PM UTC · Mar 18, 2026

A fix has been implemented, and we are monitoring the results.

Identified05:28 PM UTC · Mar 18, 2026

Our Engineering Teams have identified the issue, and are working to restore generation times to normal. We'll continue to provide further updates as soon as we have more information.

Investigating03:41 PM UTC · Mar 18, 2026

We're currently experiencing delays with video generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have more information.

Synthesia is back online

View current status and uptime history

Synthesia status →

Other Synthesia incidents

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Service disruption detected
Apr 16, 2026
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Synthesia Loading Issues
Apr 16, 2026
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Apr 8, 2026
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Watch page and Share player failing to display for Interactive videos
Apr 2, 2026
Partial Outage
Video Generation Delays
Mar 27, 2026

View all Synthesia incident history →