Provider incident title: “Users may experience elevated errors uploading, deleting, and navigating files in the ChatGPT Library”
Started
Monday, July 13, 2026
09:11 AM UTC
Duration
5h 23m
total
Resolved
02:35 PM UTC
Jul 13, 2026
We are investigating the issue for the listed services.
We are continuing to investigate elevated errors affecting file uploads, deletions, and navigation in the ChatGPT Library.
We have applied the mitigation and are monitoring the recovery.
We are investigating the issue for the listed services.
We have applied the mitigation and are monitoring the recovery.
All impacted services have now fully recovered.
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This incident was sourced from Sora's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 5h 23m.
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These incidents from the same provider started around the same time - likely the same underlying issue.
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