Provider incident title: “Elevated conversation and login errors on ChatGPT for iOS and macOS”
Started
Sunday, July 12, 2026
09:49 AM UTC
Duration
5h 38m
total
Resolved
03:28 PM UTC
Jul 12, 2026
We are investigating an issue where some users may encounter 403 errors when loading or using ChatGPT conversations on iOS. We will provide updates as we learn more.
We are continuing to investigate elevated errors affecting some users on iOS. Some users may be unable to load or use conversations.
We are continuing to investigate elevated errors affecting conversations, sign-ups, and sign-ins for some users on iOS and macOS.
We have identified the issue causing elevated conversation, sign-up, and sign-in errors for some users on iOS and macOS. We are working to implement a mitigation.
We have implemented a mitigation that restored conversation access for affected users on iOS and macOS. We are continuing to work on mitigating sign-up and sign-in errors.
We have restored sign-in access for affected users. We are continuing to work on mitigating account creation and password update errors on iOS and macOS.
A mitigation has been applied, and the affected services have recovered. We are monitoring the results.
All impacted services have now fully recovered.
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This incident was sourced from Sora's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 5h 38m.
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These incidents from the same provider started around the same time - likely the same underlying issue.
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