Provider incident title: “OpenAI website and Help Center content may be unavailable”
Started
Friday, July 10, 2026
09:13 PM UTC
Duration
1h 54m
total
Resolved
11:07 PM UTC
Jul 10, 2026
OpenAI's Help Center is currently unavailable. We are investigating the issue.
Some OpenAI website content pages, including Help Center articles, are currently unavailable. Help Center search functionality is also unavailable, and the chatbot experience may be degraded. We are investigating the issue.
All impacted services have now fully recovered.
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This incident was sourced from Sora's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 1h 54m.
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These incidents from the same provider started around the same time - likely the same underlying issue.
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