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Degraded PerformanceResolvedOfficial report

DALL-E Degraded Performance - July 12, 2026

Provider incident title: “Elevated conversation and login errors on ChatGPT for iOS and macOS

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Started

Sunday, July 12, 2026

09:49 AM UTC

Duration

5h 38m

total

Resolved

03:28 PM UTC

Jul 12, 2026

Severity: Degraded Performance|Affected: DALL-E|Duration: 5h 38m

Incident Timeline8 updates · oldest first

09:49 AM UTCInvestigating

We are investigating an issue where some users may encounter 403 errors when loading or using ChatGPT conversations on iOS. We will provide updates as we learn more.

11:02 AM UTCInvestigating

We are continuing to investigate elevated errors affecting some users on iOS. Some users may be unable to load or use conversations.

11:29 AM UTCInvestigating

We are continuing to investigate elevated errors affecting conversations, sign-ups, and sign-ins for some users on iOS and macOS.

12:02 PM UTCIdentified

We have identified the issue causing elevated conversation, sign-up, and sign-in errors for some users on iOS and macOS. We are working to implement a mitigation.

12:34 PM UTCIdentified

We have implemented a mitigation that restored conversation access for affected users on iOS and macOS. We are continuing to work on mitigating sign-up and sign-in errors.

01:09 PM UTCIdentified

We have restored sign-in access for affected users. We are continuing to work on mitigating account creation and password update errors on iOS and macOS.

03:15 PM UTCMonitoring

A mitigation has been applied, and the affected services have recovered. We are monitoring the results.

03:28 PM UTCResolved

All impacted services have now fully recovered.

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About This Report

DALL-E 30-day uptime: 98.9% based on Tickerr's independent monitoring checks.

This incident was sourced from DALL-E's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.

This incident lasted 5h 38m.

Tickerr monitors 90+ AI tools independently. View live DALL-E status or all AI tool status.

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Also affected at the same time

SoraWhisperChatGPT

These incidents from the same provider started around the same time - likely the same underlying issue.

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