Provider incident title: “INC-908: Firecrawl outage”
Started
Friday, May 1, 2026
07:51 AM UTC
Duration
14h 40m
still ongoing
Status: Monitoring At approximately 4:45 AM UTC we experienced degraded performance affecting agents web search and chatbot website knowledge-source syncing due to an outage at our third-party provider, Firecrawl. Firecrawl has recovered and our services are operating normally again. Most affected runs recovered automatically, but a subset of agent runs may have failed during the incident window—customers can check their Activity and retry failed runs if needed. We’re continuing to monitor for any residual errors and will provide an update before closing. Affected components Agents (Degraded performance)
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