Provider incident title: “500 error when viewing upcoming invoices”
Started
Monday, April 27, 2026
06:06 PM UTC
Duration
2d 4h
still ongoing
Status: Investigating We're currently investigating an issue where loading upcoming invoices on the billing page can return errors (HTTP 500) instead of showing invoice details. We will update the page as soon as we have more information. If you have any questions, please reach out to our Support Team - https://zapier.com/app/get-help Affected components Website (Degraded performance)
Status: Identified Users have reported that transferring ownership between Team members returns the following error. Unable to verify identity. Please try again. Our Engineering team is looking into the issue and working to identify the root cause. We'll continue to update you as we have more information.
Status: Investigating We’re seeing delays and timeouts affecting parts of Zapier. Our team is investigating and working to restore normal performance. What you might notice Slower responses or failed actions in places that depend on signing in or loading account information. Some Zaps and background tasks may also run more slowly or time out. Experiences that use AI or chat-style features may also be affected. What we know Our systems are under a heavier load than usual. We’ve narrowed the problem to unusually high demand on account-related requests and are working to confirm what’s driving it and how to safely reduce the load. What we’re doing We’re focused on stabilizing performance and will share more as we have concrete progress. Next update We expect to post another update within about 30 minutes. We’re sorry for the trouble this causes and thank you for your patience. Questions? Contact our Support team: https://zapier.com/app/get-help Affected components Support (Degraded performance) Website (Degraded performance) Login (Degraded performance)
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This incident was sourced from Zapier's official status RSS feed. Tickerr polls RSS feeds every 10 minutes and merges updates from the same outage into a single incident timeline.
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