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Degraded PerformanceOngoingOfficial report

Whisper Degraded Performance - August 20, 2026

Provider incident title: “Elevated Errors for Thinking mode in ChatGPT

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Started

Thursday, August 20, 2026

01:56 PM UTC

Duration

1h 32m

still ongoing

Severity: Degraded Performance|Affected: Whisper|Duration: 1h 32m (ongoing)

Incident Timeline3 updates · oldest first

01:56 PM UTCInvestigating

We are investigating an issue causing some users to experience errors when using Thinking in ChatGPT.

02:12 PM UTCInvestigating

We are investigating an issue causing some users to experience errors when using Thinking mode and Image Generation in ChatGPT.

02:53 PM UTCMonitoring

We have implemented a mitigation for the issue for elevated errors for Thinking Mode and Image Generation in ChatGPT/ChatGPT Work

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About This Report

Whisper 30-day uptime: 100% based on Tickerr's independent monitoring checks.

This incident was sourced from Whisper's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.

Tickerr monitors 90+ AI tools independently. View live Whisper status or all AI tool status.

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These incidents from the same provider started around the same time - likely the same underlying issue.

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