Provider incident title: “Elevated Errors for Thinking mode in ChatGPT ”
Started
Thursday, August 20, 2026
01:56 PM UTC
Duration
2h 55m
total
Resolved
04:51 PM UTC
Aug 20, 2026
We are investigating an issue causing some users to experience errors when using Thinking in ChatGPT.
We are investigating an issue causing some users to experience errors when using Thinking mode and Image Generation in ChatGPT.
We have implemented a mitigation for the issue for elevated errors for Thinking Mode and Image Generation in ChatGPT/ChatGPT Work
All impacted services have now fully recovered.
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This incident was sourced from DALL-E's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 2h 55m.
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These incidents from the same provider started around the same time - likely the same underlying issue.
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