HeyGen Partial Outage - April 14, 2026

Provider incident title: “App not operational”

Share on X

Started

Tuesday, April 14, 2026

06:13 PM UTC

Duration

22d 18h

total

Resolved

12:55 PM UTC

May 7, 2026

Severity: Partial Outage|Affected: HeyGen|Duration: 22d 18h

Incident Timeline

12:55 PM UTC—Resolved

Status: Investigating We have identified an issue that cause the HeyGen platform to be not operational Affected components https://app.heygen.com (Full outage) https://api.heygen.com (Full outage) https://api.liveavatar.com (Full outage) https://app.liveavatar.com (Full outage) https://www.liveavatar.com (Full outage) https://www.heygen.com (Full outage)

Get alerted next time

Install Tickerr MCP — your agent auto-reports & routes around outages

When HeyGen goes down again, your agent reports anonymously and instantly gets a fallback recommendation from the swarm.

$claude mcp add tickerr --transport http --url https://tickerr.ai/mcp

Install free →

HeyGen is back online

View current status and uptime history

HeyGen status →

About This Report

HeyGen 30-day uptime: 100% based on Tickerr's independent monitoring checks.

This incident was sourced from HeyGen's official status RSS feed. Tickerr polls RSS feeds every 10 minutes and merges updates from the same outage into a single incident timeline.

This incident lasted 22d 18h.

Tickerr monitors 90+ AI tools independently. View live HeyGen status or all AI tool status.