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Degraded PerformanceResolvedOfficial report

HeyGen Degraded Performance - April 13, 2026

Provider incident title: “Slow video creation

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Started

Monday, April 13, 2026

03:48 PM UTC

Duration

23d 21h

total

Resolved

12:55 PM UTC

May 7, 2026

Severity: Degraded Performance|Affected: HeyGen|Duration: 23d 21h

Incident Timeline

12:55 PM UTCResolved

Status: Investigating We have identified an issue where the creation of videos aren't getting processed.

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About This Report

HeyGen 30-day uptime: 100% based on Tickerr's independent monitoring checks.

This incident was sourced from HeyGen's official status RSS feed. Tickerr polls RSS feeds every 10 minutes and merges updates from the same outage into a single incident timeline.

This incident lasted 23d 21h.

Tickerr monitors 90+ AI tools independently. View live HeyGen status or all AI tool status.

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