Provider incident title: “Overbilling for OpenAI-hosted containers in the Agent API”
Started
Friday, September 18, 2026
10:29 PM UTC
Duration
9h 22m
total
Resolved
07:52 AM UTC
Sep 19, 2026
We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API. We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.
We’re continuing to work on a fix for the container overbilling issue. We’re also reviewing affected usage to identify impacted customers and calculate refunds.
We are still implementing the mitigation.
We have applied the mitigation, and any new sessions would not run into this issue. We are monitoring the recovery.
All impacted services have now fully recovered.
Get alerted next time
Install Tickerr MCP — your agent auto-reports & routes around outages
When DALL-E goes down again, your agent reports anonymously and instantly gets a fallback recommendation from the swarm.
DALL-E is back online
View current status and uptime history
DALL-E 30-day uptime: 100% based on Tickerr's independent monitoring checks.
This incident was sourced from DALL-E's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 9h 22m.
Tickerr monitors 90+ AI tools independently. View live DALL-E status or all AI tool status.
These incidents from the same provider started around the same time - likely the same underlying issue.
Get alerted next time DALL-E goes down
Tickerr monitors 90+ AI tools. We'll email you when an incident starts or resolves.
Weekly AI pricing & uptime digest
Price drops, new model releases, and incident summaries - every Monday. Free.
Also on Tickerr