Provider incident title: “Delayed support responses”
Started
Friday, September 18, 2026
09:36 PM UTC
Duration
3h 33m
total
Resolved
01:10 AM UTC
Sep 19, 2026
Some users are experiencing delayed responses from OpenAI Support by email and chat. We’re investigating and will share updates as we learn more.
We have applied the mitigation and are monitoring the recovery. Some support responses by email and chat may still be delayed while we work through affected cases.
All impacted services have now fully recovered.
Get alerted next time
Install Tickerr MCP — your agent auto-reports & routes around outages
When DALL-E goes down again, your agent reports anonymously and instantly gets a fallback recommendation from the swarm.
DALL-E is back online
View current status and uptime history
DALL-E 30-day uptime: 100% based on Tickerr's independent monitoring checks.
This incident was sourced from DALL-E's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 3h 33m.
Tickerr monitors 90+ AI tools independently. View live DALL-E status or all AI tool status.
These incidents from the same provider started around the same time - likely the same underlying issue.
Get alerted next time DALL-E goes down
Tickerr monitors 90+ AI tools. We'll email you when an incident starts or resolves.
Weekly AI pricing & uptime digest
Price drops, new model releases, and incident summaries - every Monday. Free.
Also on Tickerr