Provider incident title: “Some users may have issues with payments in Canva”
Started
Friday, July 31, 2026
06:55 PM UTC
Duration
1h 3m
total
Resolved
07:58 PM UTC
Jul 31, 2026
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
We've identified an issue affecting subscriptions, billing and payments in Canva. Our teams are working to fix the problem.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
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This incident was sourced from Canva AI's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 1h 3m.
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