Provider incident title: “Some users may have issues using Canva”
Started
Monday, July 13, 2026
10:57 PM UTC
Duration
19m
total
Resolved
11:17 PM UTC
Jul 13, 2026
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
The issue has been identified: - Users are shown the wrong status of their subscription
This incident is now resolved. Thank you for your patience and understanding.
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This incident was sourced from Canva AI's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 19m.
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