Provider incident title: “High Latency is impacting hook ingestion”
Started
Friday, May 8, 2026
08:32 PM UTC
Duration
45d 17h
still ongoing
Status: Investigating We are currently investigating an issue causing elevated latency in hook ingestion and event processing. As a result, some customers may experience delays of approximately 30–40 minutes before events are processed. Our team is actively working on the fix.We appreciate your patience and understanding while we work to resolve this issue.
Status: Investigating We are currently investigating an issue where users may encounter the following error when creating a new connection or reconnecting an app: "Failed to execute 'removeChild' on 'Node': parameter 1 is not of type 'Node'. Uh oh, something is not quite right!" Our team is actively working to identify the root cause. We’ll provide updates as soon as more information is available.
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