Provider incident title: “Degraded Performance affecting Agents API”
Started
Monday, September 14, 2026
11:20 PM UTC
Duration
18m
total
Resolved
11:39 PM UTC
Sep 14, 2026
Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.
We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.
The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.
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This incident was sourced from Whisper's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 18m.
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These incidents from the same provider started around the same time - likely the same underlying issue.
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