Provider incident title: “Degraded Service – Knowledge Base Retrieval”
Started
Wednesday, July 8, 2026
01:28 PM UTC
Duration
7h 11m
total
Resolved
08:40 PM UTC
Jul 8, 2026
We are currently investigating reports of agents failing to retrieve content from the Knowledge Base. We will provide updates as our investigation progresses.
A fix has been deployed and we are actively monitoring to ensure the issue has been fully resolved.
This incident has been resolved. Knowledge Base retrieval is now functioning normally.
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This incident was sourced from Voiceflow's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 7h 11m.
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