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Major OutageResolvedOfficial report

Sora Major Outage - October 7, 2026

Provider incident title: “Unable to create new ChatGPT Work threads in latest version of desktop app”

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Started

Wednesday, October 7, 2026

05:31 AM UTC

Duration

6h 21m

total

Resolved

11:53 AM UTC

Oct 7, 2026

Severity: Major Outage|Affected: Sora|Duration: 6h 21m

Incident Timeline5 updates · oldest first

05:31 AM UTC—Investigating

We are investigating the issue. Version 26.1002.51308 is affected

05:54 AM UTC—Identified

we have identified the issue, working on rolling back to the previous version.

09:28 AM UTC—Identified

We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.

11:06 AM UTC—Identified

We are actively working on a fixed app version for Windows.

11:53 AM UTC—Resolved

We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.

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About This Report

Sora 30-day uptime: 93.4% based on Tickerr's independent monitoring checks.

This incident was sourced from Sora's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.

This incident lasted 6h 21m.

Tickerr monitors 90+ AI tools independently. View live Sora status or all AI tool status.

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Also affected at the same time

WhisperDALL-EChatGPT

These incidents from the same provider started around the same time - likely the same underlying issue.

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