Provider incident title: “Delays in customer support responses”
Started
Thursday, September 10, 2026
07:53 PM UTC
Duration
1h 55m
total
Resolved
09:48 PM UTC
Sep 10, 2026
We are investigating technical issues affecting our customer support systems. Customers may experience longer than usual response times. We are working to restore normal operations.
We are investigating the issue for the listed services.
We have identified the cause of the issue affecting our customer support systems and are implementing a mitigation. Customers may continue to experience longer than usual response times.
We have applied the mitigation and are monitoring the recovery.
All impacted services have now fully recovered.
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This incident was sourced from Sora's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 1h 55m.
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These incidents from the same provider started around the same time - likely the same underlying issue.
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