Provider incident title: “Maintenance: Status page migration to incident.io”
Started
Monday, September 7, 2026
11:11 PM UTC
Duration
< 1 minute
total
Resolved
11:11 PM UTC
Sep 7, 2026
Status: Scheduled On Thursday, September 10 around 21:00 UTC (2:00 PM Pacific), we will migrate our status page from Instatus to incident.io as part of consolidating our incident response tooling. The switch is a DNS change, so it may take some time to complete for everyone. What is and isn't changing • The status page URL stays the same: https://status.perplexity.com. • Historical incidents have been migrated, so past incident history remains available on the new page. • Email subscribers will be migrated automatically. No action needed. • Slack subscriptions cannot be transferred, but you can pre-subscribe today at https://statuspage.incident.io/perplexity. Subscriptions made there carry over when https://status.perplexity.com switches on Thursday. • Google Chat, Microsoft Teams, webhook, and SMS subscriptions will no longer be available. Please switch to email, Slack, or RSS. What you need to do • Email: nothing. • Everyone else: pre-subscribe via email, Slack, or RSS at https://statuspage.incident.io/perplexity today, or at https://status.perplexity.com after the migration on Thursday (the page footer will show "Powered by incident.io" once the switch is complete). Questions? Contact support@perplexity.ai. Affected components Website (Under maintenance) App (Under maintenance) Computer (Under maintenance)
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This incident was sourced from Perplexity AI's official status RSS feed. Tickerr polls RSS feeds every 10 minutes and merges updates from the same outage into a single incident timeline.
This incident lasted < 1 minute.
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