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Degraded PerformanceOngoingOfficial report

Modal Degraded PerformanceApril 28, 2026

Provider incident title: “Some sandbox functionality is degraded when using CIDR allowlists

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Started

Tuesday, April 28, 2026

09:30 PM UTC

Duration

1d 1h

still ongoing

Severity: Degraded Performance|Affected: Modal|Duration: 1d 1h (ongoing)

Incident Timeline2 updates · oldest first

09:30 PM UTCInvestigating

Due to a code change, CIDR allowlists were applied too aggressively, and egress used for some sandbox functionality (including tunnels, exec API, filesystem API, and connection tokens) was unintentionally blocked. A fix has been merged and is being rolled out.

08:32 PM UTCInvestigating

The issue has been resolved

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About This Report

Modal 30-day uptime: 99.9% based on Tickerr's independent monitoring checks.

This incident was sourced from Modal's official status RSS feed. Tickerr polls RSS feeds every 10 minutes and merges updates from the same outage into a single incident timeline.

Tickerr monitors 90+ AI tools independently. View live Modal status or all AI tool status.

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