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Degraded PerformanceResolvedOfficial report

Modal Degraded Performance - April 28, 2026

Provider incident title: “Container scheduling degraded

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Started

Tuesday, April 28, 2026

02:42 AM UTC

Duration

9d 10h

total

Resolved

12:55 PM UTC

May 7, 2026

Severity: Degraded Performance|Affected: Modal|Duration: 9d 10h

Incident Timeline25 updates · oldest first

10:43 PM UTCInvestigating

We have identified and fixed a bottleneck; task logs are flowing through the system normally

03:33 AM UTCInvestigating

Image builds went down.

03:58 AM UTCInvestigating

Sandbox scheduling was unavailable from 3:58 – 4:06 UTC

04:06 AM UTCInvestigating

We have resolved the issue

04:09 AM UTCInvestigating

Image builds recovered.

12:43 PM UTCInvestigating

We're investigating an issue where function call, container scheduling, and web endpoint latencies are degraded.

01:23 PM UTCInvestigating

We've mostly recovered but closely monitoring to figure out the cause and mitigations. Will post more updates soon.

03:29 PM UTCInvestigating

Sandboxes are experiencing transient errors in scheduling.

03:38 PM UTCInvestigating

We've resolved the issue.

07:36 PM UTCInvestigating

Some web endpoint requests that are proxied through our us-east input plane are failing.

09:03 PM UTCInvestigating

Things have recovered.

09:42 PM UTCInvestigating

Modal.com web dashboard degraded. Metrics are slower to load.

10:13 PM UTCInvestigating

We have seen the service recover after the deploy.

04:01 AM UTCInvestigating

A small percentage of Function containers failing to start up

05:36 AM UTCInvestigating

We've rolled back a problematic change which caused the issue, and are seeing recovery.

01:16 PM UTCInvestigating

We're noticing increased latency for web endpoints affecting some requests

05:00 PM UTCInvestigating

Web endpoints are now recovered

02:00 PM UTCInvestigating

Functions running in us-west input plane are down.

02:16 PM UTCInvestigating

us-west input plane has now recovered

05:55 PM UTCInvestigating

Function execution is currently degrated

06:03 PM UTCInvestigating

Web endpoints recovered.

06:17 PM UTCInvestigating

We're seeing recovery on function execution, still monitoring

06:38 PM UTCInvestigating

Function execution is recovered

12:45 AM UTCInvestigating

Due to a DNS change, container scheduling was degraded

02:20 AM UTCInvestigating

The issue has been resolved

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About This Report

Modal 30-day uptime: 100% based on Tickerr's independent monitoring checks.

This incident was sourced from Modal's official status RSS feed. Tickerr polls RSS feeds every 10 minutes and merges updates from the same outage into a single incident timeline.

This incident lasted 9d 10h.

Tickerr monitors 90+ AI tools independently. View live Modal status or all AI tool status.

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View all Modal incident history →

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