Provider incident title: “Facebook Lead Ads Error: "Unsupported get request. Object with ID "..." does not exist, cannot be loaded due to missing permissions or does not support this operation"”
Started
Wednesday, May 13, 2026
08:19 AM UTC
Duration
21h 40m
total
Resolved
05:59 AM UTC
May 14, 2026
We've identified that Meta API is experiencing issues impacting Facebook Leads* data and payloads. Our team created a bug report and escalated this to Meta team and awaiting their confirmation & resolution of the ongoing issue. We are actively monitoring the situation and will update you as soon as we have an update or more information available.
Facebook Lead Ads API traffic is looking stable for now. We keep monitoring the situation and awaiting confirmation from Meta about situation being fully resolved
Meta has resolved the issue on their end, and API traffic has returned to normal state. Your Facebook Lead Ads scenarios should now be working as expected, and new leads from Facebook will resume flowing through without issues. If you are still experiencing issues, do not hesitate to contact our support.
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This incident was sourced from Make's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 21h 40m.
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