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Major OutageResolvedOfficial report

GitHub Copilot Major Outage - August 20, 2026

Provider incident title: “Intermittent failures creating agent tasks

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Started

Thursday, August 20, 2026

02:43 PM UTC

Duration

9h 54m

total

Resolved

12:37 AM UTC

Aug 21, 2026

Severity: Major Outage|Affected: GitHub Copilot|Duration: 9h 54m

Incident Timeline12 updates · oldest first

02:43 PM UTCInvestigating

We are investigating reports of impacted performance for some GitHub services.

02:51 PM UTCInvestigating

Users may experience delays when starting tasks using Copilot Cloud Agent. We are actively investigating the issue and will provide updates as we learn more.

03:01 PM UTCInvestigating

We have identified the problematic component and are working to fail over to a healthy instance. Further updates will be provided as we perform mitigations.

03:41 PM UTCInvestigating

We are experiencing issues with Copilot Cloud Agent tasks, resulting in newly started tasks not properly displaying on-going progress. These Copilot Cloud Agent tasks are still being completed correctly but lack proper visibility. We are actively investigating the issue and will provide updates as we learn more.

04:14 PM UTCInvestigating

Users are experiencing delays when starting tasks using Copilot Cloud Agent and are not be able to see the status of these tasks. Copilot Cloud Agent tasks are still being completed. We have identified the cause of the issue and are putting mitigations in place to return service to normal levels. We will provide another update about the expected recovery time shortly.

05:05 PM UTCInvestigating

We are seeing signs of recovery for Copilot Cloud Agent task status visibility, but this recovery is slower than anticipated. We are pursuing additional mitigating measures to accelerate recovery.

05:32 PM UTCInvestigating

We are observing gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed approximately 1 hour. We have taken additional steps to accelerate the recovery and are continuing to monitor the impact.

06:04 PM UTCInvestigating

We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed by approximately 1 hour. We have taken additional steps to accelerate the recovery and are continuing to monitor the impact.

06:45 PM UTCInvestigating

We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed by approximately 1 hour. We have taken additional steps to accelerate the recovery and expect this to take effect within the next hour.

07:35 PM UTCInvestigating

We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility. Session output continues to be delayed by approximately 1 hour as our remediation steps take effect.

08:37 PM UTCInvestigating

We are seeing gradual recovery in Copilot Cloud Agent task status visibility as we deploy a fix for the root cause. Session output remains delayed by approximately one hour while remediation continues.

12:37 AM UTCResolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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About This Report

GitHub Copilot 30-day uptime: 100% based on Tickerr's independent monitoring checks.

This incident was sourced from GitHub Copilot's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.

This incident lasted 9h 54m.

Tickerr monitors 90+ AI tools independently. View live GitHub Copilot status or all AI tool status.

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