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Degraded PerformanceResolvedOfficial report

GitHub Copilot Degraded Performance - May 23, 2026

Provider incident title: “Intermittent errors with app installation token authentication

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Started

Saturday, May 23, 2026

04:00 PM UTC

Duration

3h 31m

total

Resolved

07:32 PM UTC

May 23, 2026

Severity: Degraded Performance|Affected: GitHub Copilot|Duration: 3h 31m

Incident Timeline8 updates · oldest first

04:00 PM UTCInvestigating

We are investigating reports of impacted performance for some GitHub services.

04:01 PM UTCInvestigating

We are seeing an increased rate of authentication failures for app installation tokens, affecting approximately 1% of tokens.  We are continuing to investigate.

04:35 PM UTCInvestigating

We are continuing to investigate an elevated error rate of authentication failures for app installation tokens.  Next update in one hour.

05:41 PM UTCInvestigating

We are seeing signs of mitigation and are continuing to monitor for complete mitigation.  <br /><br />Next update in one hour.

06:42 PM UTCInvestigating

We see significant signs of mitigation and are monitoring for full mitigation.

07:06 PM UTCInvestigating

We have identified and are applying additional mitigation and will continue to monitor for complete mitigation.

07:32 PM UTCInvestigating

This is fully mitigated, we will continue to monitor to ensure it does not reoccur.

07:32 PM UTCResolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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About This Report

GitHub Copilot 30-day uptime: 100% based on Tickerr's independent monitoring checks.

This incident was sourced from GitHub Copilot's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.

This incident lasted 3h 31m.

Tickerr monitors 90+ AI tools independently. View live GitHub Copilot status or all AI tool status.

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