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Major OutageResolvedOfficial report

GitHub Copilot Major Outage - August 17, 2026

Provider incident title: “Incident with GitHub.com

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Started

Monday, August 17, 2026

01:40 PM UTC

Duration

7h 35m

total

Resolved

09:15 PM UTC

Aug 17, 2026

Severity: Major Outage|Affected: GitHub Copilot|Duration: 7h 35m

Incident Timeline36 updates · oldest first

01:40 PM UTCInvestigating

We are investigating reports of impacted performance for some GitHub services.

01:41 PM UTCInvestigating

API Requests is experiencing degraded performance. We are continuing to investigate.

01:42 PM UTCInvestigating

Actions is experiencing degraded performance. We are continuing to investigate.

01:44 PM UTCInvestigating

Webhooks is experiencing degraded performance. We are continuing to investigate.

01:45 PM UTCInvestigating

We are seeing an approximate 20% error rate across numerous experiences including Pull Requests, Issues, and others. Investigations are currently under way and we will be posting updates as they become available

01:46 PM UTCInvestigating

Issues is experiencing degraded performance. We are continuing to investigate.

01:58 PM UTCInvestigating

Pull Requests is experiencing degraded performance. We are continuing to investigate.

02:04 PM UTCInvestigating

We are experiencing high error rates around 20% for web experiences and api traffic. Archive downloads and raw repository content downloads are experiencing an approximate 50% error rate. Investigations are on-going into the root cause, and updates will continue to be provided as we investigate.

02:24 PM UTCInvestigating

We are experiencing high error rates around 20% for web experiences and api traffic. Archive downloads and raw repository content downloads are experiencing an approximate 50% error rate. SAML and OIDC authentication, SCIM, and Team Sync are also impacted. Investigations are on-going and we will continue to provide updates as we discover more information.

02:31 PM UTCInvestigating

Copilot is experiencing degraded availability. We are continuing to investigate.

02:45 PM UTCInvestigating

Pull Requests is experiencing degraded availability. We are continuing to investigate.

02:49 PM UTCInvestigating

Issues is experiencing degraded availability. We are continuing to investigate.

02:54 PM UTCInvestigating

Pull Requests is experiencing degraded availability. We are continuing to investigate.

02:58 PM UTCInvestigating

Actions is experiencing degraded availability. We are continuing to investigate.

02:58 PM UTCInvestigating

We are experiencing high error rates around 20% for web experiences and api traffic. Archive downloads and raw repository content downloads are experiencing an approximate 50% error rate. SAML and OIDC authentication, SCIM, and Team Sync are also impacted. We are currently performing mitigations based on our investigation thus far and are monitoring for improvement.

02:58 PM UTCInvestigating

Webhooks is experiencing degraded availability. We are continuing to investigate.

03:01 PM UTCInvestigating

API Requests is experiencing degraded availability. We are continuing to investigate.

03:10 PM UTCInvestigating

Pages is experiencing degraded performance. We are continuing to investigate.

03:21 PM UTCInvestigating

Git Operations is experiencing degraded performance. We are continuing to investigate.

03:40 PM UTCInvestigating

Webhooks is experiencing degraded performance. We are continuing to investigate.

03:42 PM UTCInvestigating

We are experiencing high error rates around 20% for web experiences and api traffic. Archive downloads and raw repository content downloads are experiencing an approximate 50% error rate. SAML and OIDC authentication, SCIM, and Team Sync are also impacted. We are currently performing mitigations and will post updates as we progress.

04:16 PM UTCInvestigating

We are experiencing high error rates around 20% for web experiences and api traffic. Archive downloads and raw repository content downloads are experiencing an approximate 50% error rate. SAML and OIDC authentication, SCIM, and Team Sync are also impacted. We are still working to identify the root cause and will continue to post updates as we learn more and perform mitigation.

04:36 PM UTCInvestigating

We identified the problematic component and have taken corrective actions. There are strong signs of recovery but we are still working to completely restore service, with error rates still remaining slightly elevated. We will post further updates as recovery continues.

04:59 PM UTCInvestigating

The degradation affecting API Requests, Actions, Git Operations, Issues, Pages, Pull Requests and Webhooks has been mitigated. We are monitoring to ensure stability.

05:30 PM UTCInvestigating

Git Operations is experiencing degraded performance. We are continuing to investigate.

05:34 PM UTCInvestigating

We identified the problematic component and have taken corrective actions, but we are seeing residual impact across numerous services. We are continuing to apply additional mitigations and investigate the remaining impact.

05:36 PM UTCInvestigating

Issues is experiencing degraded performance. We are continuing to investigate.

06:11 PM UTCInvestigating

We identified the problematic component and have taken corrective actions, but we are seeing residual impact in the form of sporadic authentication failures. We are continuing to apply additional mitigations and investigate the remaining impact.

06:23 PM UTCInvestigating

The degradation affecting Git Operations has been mitigated. We are monitoring to ensure stability.

06:48 PM UTCInvestigating

API Requests is experiencing degraded availability. We are continuing to investigate.

07:01 PM UTCInvestigating

API Requests is operating normally.

07:13 PM UTCInvestigating

We are continuing to investigate sporadic authentication failures. We have partially disabled authentication token retries and have seen improvement, and we are monitoring impact before fully applying this mitigation.

08:08 PM UTCInvestigating

We are continuing to investigate sporadic failures affecting Copilot authentication in some applications. Copilot usage via the GitHub CLI and GitHub App are unaffected.

08:22 PM UTCInvestigating

Issues is operating normally.

08:45 PM UTCInvestigating

We are continuing to apply mitigations to address sporadic Copilot authentication failures in some applications. We expect full recovery within the next 30 minutes. Copilot usage via the GitHub CLI and GitHub App are unaffected.

09:15 PM UTCResolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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About This Report

GitHub Copilot 30-day uptime: 100% based on Tickerr's independent monitoring checks.

This incident was sourced from GitHub Copilot's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.

This incident lasted 7h 35m.

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