Provider incident title: “Elevated rate of errors for OpenAI models provided by Copilot”
Started
Thursday, September 17, 2026
08:59 PM UTC
Duration
49m
total
Resolved
09:49 PM UTC
Sep 17, 2026
We are investigating reports of degraded performance for Copilot AI Model Providers
We are experiencing degraded availability for GPT-5.6 Luna, GPT-5.6 Terra, GPT-5.6 Sol, GPT-6 Astra, GPT-5.3-Codex in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. The provider is working to mitigate the problem and we are monitoring recovery. We recommend choosing another model or selecting 'Auto' to continue using Copilot.
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
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This incident was sourced from GitHub Copilot's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 49m.
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