Provider incident title: “Disruption with billing information updates”
Started
Thursday, September 24, 2026
04:51 PM UTC
Duration
3h 49m
total
Resolved
08:41 PM UTC
Sep 24, 2026
We are investigating reports of impacted performance for some GitHub services.
We are investigating failures on billing information updates. Customers may be unable to create or update their billing information in the meantime.
We have identified the problem and are actively working on mitigation.
We are continuing to work on mitigation. We will post another update in approximately one hour.
We have applied the mitigation and are seeing signs of recovery. We are continuing to monitor the system closely.
The degradation has been mitigated. We are monitoring to ensure stability.
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
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This incident was sourced from GitHub Copilot's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 3h 49m.
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