Provider incident title: “Model APIs are degraded and file downloads are not working”
Started
Sunday, April 26, 2026
08:38 PM UTC
Duration
13h 37m
still ongoing
Type: Incident Affected Components: Official Models, Website, API Feb 13, 18:23:27 GMT+0 - Resolved - We are investigating degraded availability in our system. Feb 13, 18:39:02 GMT+0 - Resolved - This incident has been resolved. This was related to our VPN provider (tailscale) having major outage: <https://status.tailscale.com/>
Type: Incident Duration: 5 minutes Affected Components: API Mar 4, 00:43:03 GMT+0 - Monitoring - We are recovering and monitoring Mar 4, 00:48:17 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 56 minutes Affected Components: Official Models, API Mar 21, 21:59:03 GMT+0 - Identified - An upstream vendor is experiencing issues as a result of which downloading and uploading of files is degraded. Mar 21, 22:55:28 GMT+0 - Resolved - Our upstream provider (Cloudflare R2) resolved the issue
Type: Incident Duration: 1 hour and 57 minutes Affected Components: Official Models, API Apr 2, 06:58:22 GMT+0 - Investigating - We are currently investigating this incident. Apr 2, 07:34:30 GMT+0 - Identified - We are working to restore service Apr 2, 08:48:33 GMT+0 - Monitoring - Services are recovering Apr 2, 08:55:21 GMT+0 - Resolved - All services are back to normal
Type: Incident Duration: 17 minutes Affected Components: API May 9, 15:27:19 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 9, 15:33:24 GMT+0 - Resolved - This incident has been resolved. May 9, 15:16:50 GMT+0 - Investigating - We are currently investigating this incident.
Type: Incident Duration: 3 minutes Affected Components: Official Models, API Jun 6, 13:45:50 GMT+0 - Monitoring - We are investigating degraded availability in our system. Jun 6, 13:48:25 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 1 hour and 38 minutes Affected Components: Official Models, API, Website Jun 12, 18:29:38 GMT+0 - Investigating - We are currently investigating this incident. Jun 12, 20:07:28 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 39 minutes Affected Components: Official Models, API, Website Sep 3, 12:39:10 GMT+0 - Investigating - We are currently investigating this incident. Sep 3, 12:59:19 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 3, 13:17:46 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 30 minutes Affected Components: Official Models, API Sep 9, 19:11:50 GMT+0 - Resolved - This incident has been resolved. Sep 9, 18:41:22 GMT+0 - Investigating - We are seeing elevated errors when fetching files returned by the FAL APIs
Type: Incident Duration: 1 hour and 40 minutes Affected Components: Official Models, API Sep 23, 19:20:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 23, 20:59:34 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 13 minutes Affected Components: Official Models, API Sep 26, 02:15:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 26, 02:41:15 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 5 minutes Affected Components: Official Models, API Sep 30, 05:32:08 GMT+0 - Investigating - We are currently investigating this incident. Sep 30, 05:34:53 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 30, 05:37:06 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 8 minutes Affected Components: API, Official Models Oct 23, 23:20:00 GMT+0 - Identified - We are saw elevated levels of queuing and new runners not scheduling correctly Oct 23, 23:27:33 GMT+0 - Resolved - This incident has been resolved. Oct 24, 00:21:04 GMT+0 - Resolved - Queues have cleared
Type: Incident Duration: 1 hour and 18 minutes Affected Components: API, Official Models Nov 5, 03:25:38 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 5, 04:08:14 GMT+0 - Resolved - This incident has been resolved. Nov 5, 02:50:00 GMT+0 - Identified - We are continuing to work on a fix for this incident.
Type: Incident Duration: 5 minutes Affected Components: API Nov 27, 02:45:34 GMT+0 - Investigating - We are currently investigating this incident. Nov 27, 02:50:27 GMT+0 - Resolved - This incident has been resolved. Please reach out to [support@fal.ai](mailto:support@fal.ai) if you experience issues with downloads of files.
Type: Incident Duration: 12 minutes Affected Components: API, Official Models Dec 2, 20:18:03 GMT+0 - Identified - We have identified the issue and are implementing a fix Dec 2, 20:26:12 GMT+0 - Monitoring - Fix is rolled out and queues are decreasing Dec 2, 20:30:26 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 8 minutes Affected Components: API, Official Models Jan 22, 01:37:20 GMT+0 - Investigating - We are currently investigating this incident. Jan 22, 01:45:03 GMT+0 - Resolved - This incident has been resolved, we are recovering Jan 22, 01:44:45 GMT+0 - Identified - We are continuing to work on a fix for this incident.
Type: Incident Duration: 1 hour and 39 minutes Affected Components: Website Feb 20, 06:33:57 GMT+0 - Investigating - We are currently investigating this incident. Feb 20, 08:13:14 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 35 minutes Affected Components: fal-ai/flux, API, Official Models Feb 23, 21:13:08 GMT+0 - Investigating - We are currently investigating this incident. Feb 23, 21:48:20 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 32 minutes Affected Components: fal-ai/nano-banana-pro, Website, fal-ai/bytedance, fal-ai/flux, API, Official Models, fal-ai/nano-banana, fal-ai/kling-video Mar 4, 21:41:38 GMT+0 - Investigating - We are currently investigating this incident. Mar 4, 22:13:27 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 3 hours and 54 minutes Affected Components: fal-ai/nano-banana-pro, Website, fal-ai/bytedance, fal-ai/flux, API, Official Models, fal-ai/nano-banana, fal-ai/kling-video Mar 6, 13:45:29 GMT+0 - Investigating - We are currently investigating this incident. Mar 6, 17:39:00 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 3 hours and 14 minutes Affected Components: fal-ai/nano-banana-pro, Website, fal-ai/bytedance, fal-ai/flux, API, Official Models, fal-ai/nano-banana, fal-ai/kling-video Mar 6, 14:25:05 GMT+0 - Investigating - We are currently investigating this incident. Mar 6, 17:39:19 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 13 minutes Affected Components: fal-ai/nano-banana-pro, fal-ai/bytedance, fal-ai/flux, , API, Official Models, fal-ai/nano-banana, fal-ai/kling-video, Models → Mar 15, 23:03:25 GMT+0 - Investigating - We are currently investigating this incident. Mar 15, 23:11:39 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 15, 23:16:18 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 4 hours and 14 minutes Affected Components: Website, API, Official Models Apr 8, 05:36:09 GMT+0 - Investigating - We are currently investigating this incident. Apr 8, 09:49:24 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 8, 09:50:38 GMT+0 - Resolved - This incident has been resolved. We are deeply sorry for the inconvenience caused and will follow up with a detailed RCA.
Type: Incident Duration: 11 minutes Affected Components: Website, API, Official Models Apr 26, 20:38:21 GMT+0 - Investigating - We are currently investigating this incident. Apr 26, 20:49:29 GMT+0 - Resolved - This incident has been resolved.
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