Provider incident title: “Video files appear frozen or low FPS after import”
Started
Wednesday, July 22, 2026
01:01 PM UTC
Duration
8h 59m
total
Resolved
10:01 PM UTC
Jul 22, 2026
Status: Investigating We have detected a problem and are investigating the underlying issue. As a workaround, many users have found success by using Replace File(https://help.descript.com/hc/en-us/articles/10165830016397-Replace-file) to re-upload the file. Affected components Media Playback (Degraded performance)
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This incident was sourced from Descript's official status RSS feed. Tickerr polls RSS feeds every 10 minutes and merges updates from the same outage into a single incident timeline.
This incident lasted 8h 59m.
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