Provider incident title: “Help Center temporarily down”
Started
Tuesday, August 18, 2026
06:45 PM UTC
Duration
2h 59m
total
Resolved
09:45 PM UTC
Aug 18, 2026
Status: Investigating We have reports that the help center is unavailable for some users. We are currently in the process of updating our support infrastructure. If this happens to you, please refresh your page and/or clear your browsers cache. We will update as soon as the update is complete. Affected components Zendesk (Degraded performance)
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This incident was sourced from Descript's official status RSS feed. Tickerr polls RSS feeds every 10 minutes and merges updates from the same outage into a single incident timeline.
This incident lasted 2h 59m.
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