Provider incident title: “Support available via email”
Started
Tuesday, September 29, 2026
05:49 PM UTC
Duration
5h 29m
total
Resolved
11:18 PM UTC
Sep 29, 2026
Our Help Center and support chat are currently unavailable. If you need assistance, you can still reach our support team by emailing [support@openai.com](mailto:support@openai.com "support@openai.com"). We apologize for the inconvenience.
Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email [support@openai.com](mailto:support@openai.com "support@openai.com").
Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email [support@openai.com](mailto:support@openai.com "support@openai.com").
We have applied the mitigation and are monitoring the recovery.
The issue affecting support chat has been resolved. You can now contact our support team through the Help Center as usual. Thank you for your patience while we worked to restore service.
Get alerted next time
Install Tickerr MCP — your agent auto-reports & routes around outages
When DALL-E goes down again, your agent reports anonymously and instantly gets a fallback recommendation from the swarm.
DALL-E is back online
View current status and uptime history
DALL-E 30-day uptime: 100% based on Tickerr's independent monitoring checks.
This incident was sourced from DALL-E's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 5h 29m.
Tickerr monitors 90+ AI tools independently. View live DALL-E status or all AI tool status.
These incidents from the same provider started around the same time - likely the same underlying issue.
Get alerted next time DALL-E goes down
Tickerr monitors 90+ AI tools. We'll email you when an incident starts or resolves.
Weekly AI pricing & uptime digest
Price drops, new model releases, and incident summaries - every Monday. Free.
Also on Tickerr