Provider incident title: “New ChatGPT App Not Available For Enterprise Users Without Codex Permissions”
Started
Friday, July 17, 2026
03:32 PM UTC
Duration
14h 12m
total
Resolved
05:45 AM UTC
Jul 18, 2026
Users who do not have Codex RBAC enabled, are getting the "codex_cli_workspace_disabled" error when trying to log into the new ChatGPT app post-install. We are working on implementing a fix. Please use our ChatGPT Classic as we are working on a fix.
A fix has been released. Please update to the latest version of the ChatGPT app to receive the fix.
We have identified that this issue has recurred for some Enterprise users. We are working to resolve this.
All impacted services have now fully recovered.
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This incident was sourced from DALL-E's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 14h 12m.
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These incidents from the same provider started around the same time - likely the same underlying issue.
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