Provider incident title: “File uploads are delayed or failing”
Started
Tuesday, September 8, 2026
02:39 PM UTC
Duration
4h 36m
total
Resolved
07:16 PM UTC
Sep 8, 2026
Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.
We are investigating the issue for the listed services.
We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more.
We have identified the issue causing file-upload processing failures and delays in ChatGPT. Some files may remain unavailable while processing, and some uploads may fail. We will provide another update within 30 minutes.
We have applied the mitigation and are monitoring the recovery.
All impacted services have now fully recovered.
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This incident was sourced from DALL-E's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 4h 36m.
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These incidents from the same provider started around the same time - likely the same underlying issue.
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