Claude Major Outage - October 7, 2026

Provider incident title: “Elevated errors loading usage data on platform.claude.com”

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Started

Wednesday, October 7, 2026

01:20 AM UTC

Duration

1h 13m

total

Resolved

02:33 AM UTC

Oct 7, 2026

Severity: Major Outage|Affected: Claude|Duration: 1h 13m

Affected

Claude Console (platform.claude.com)

Incident Timeline2 updates · oldest first

01:20 AM UTC—Investigating

We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

02:33 AM UTC—Resolved

This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

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About This Report

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This incident was sourced from Claude's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.

This incident lasted 1h 13m and affected Claude Console (platform.claude.com).

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