Provider incident title: “Delayed credits on the Claude Platform”
Started
Thursday, October 1, 2026
04:20 PM UTC
Duration
6h 15m
total
Resolved
10:36 PM UTC
Oct 1, 2026
Affected
We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.
We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.
This issue has been resolved.
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This incident was sourced from Claude's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 6h 15m and affected Claude Console (platform.claude.com).
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