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Degraded PerformanceResolvedOfficial report

Canva AI Degraded PerformanceApril 22, 2026

Provider incident title: “Users are having issues accessing designs

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Started

Wednesday, April 22, 2026

11:48 PM UTC

Duration

39m

total

Resolved

12:28 AM UTC

Apr 23, 2026

Severity: Degraded Performance|Affected: Canva AI|Duration: 39m

Incident Timeline3 updates · oldest first

11:48 PM UTCInvestigating

Users are having issues accessing designs. Our engineers are urgently investigating the issue.

11:59 PM UTCMonitoring

The incident is now mitigated. We will continue to monitor and resolve after confirming accessing designs are stable.

12:28 AM UTCResolved

This incident is resolved. Thank you for patience and understanding.

Canva AI is back online

View current status and uptime history

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About This Report

Canva AI 30-day uptime: 100% based on Tickerr's independent monitoring checks.

This incident was sourced from Canva AI's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.

This incident lasted 39m.

Tickerr monitors 90+ AI tools independently. View live Canva AI status or all AI tool status.

Other Canva AI incidents

Major Outage
Canva AI service disruption detected
Apr 22, 2026
Major Outage
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Apr 13, 2026
Partial Outage
Some users may experience issues accessing AI Voice
Apr 10, 2026
Major Outage
Some users are experiencing issues with AI image and video generation.
Apr 8, 2026
Major Outage
Some users may encounter issues loading Canva.
Mar 22, 2026

View all Canva AI incident history →

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