Provider incident title: “Some users might experience errors when trying to access designs”
Started
Thursday, May 7, 2026
01:32 AM UTC
Duration
38m
total
Resolved
02:11 AM UTC
May 7, 2026
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Canva AI is back online
View current status and uptime history
Canva AI 30-day uptime: 100% based on Tickerr's independent monitoring checks.
This incident was sourced from Canva AI's official Atlassian Statuspage. Tickerr ingests updates every 10 minutes to surface incidents as they are posted by the provider.
This incident lasted 38m.
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