Major OutageResolvedOfficial report

Unable to access Canva due to Timeout Errors

Started

Monday, May 26, 2025

06:50 AM UTC

Duration

19h 42m

total

Resolved

02:33 AM UTC

Tuesday, May 27, 2025

Incident update

This incident has been resolved.

Canva AI is back online

View current status and uptime history

Canva AI status →

Other Canva AI incidents

Major Outage

Users may experience issues opening new and existing designs

Apr 13, 2026

Partial Outage

Some users may experience issues accessing AI Voice

Apr 10, 2026

Major Outage

Some users are experiencing issues with AI image and video generation.

Apr 8, 2026

Major Outage

Some users may encounter issues loading Canva.

Mar 22, 2026

Major Outage

Media uploads failing for some users

Mar 12, 2026

View all Canva AI incident history →